I’m very sorry that you never received your order.
The Royal Mail cyber attacks caused so many issues such as delays and items being lost, it’s been incredibly frustrating.
I thought I had managed to keep you up to date with emails sent on 26th Jan, 29th Jan, 1st Feb & 9th Feb but perhaps these went into your spam folder?
I have now fully refunded your order.
Again, my sincerest of apologies for the inconvenience caused.
Best wishes, Jenni